Four Seasons follows industry accepted best management practices through the project management phases of planning, execution, performance monitoring and closure. In the planning phase, our project managers develop project management plans that include scope statement, work breakdown structure, communication plan and risk management plan. In the execution phase, our team assigns resources, executes the PM plan, including the sequence of required tasks and working with the client to manage any required updates to the project schedule and/or project plan.
We use industry standard tracking systems to monitor progress and performance against quality, schedule and cost expectations in the project plan. During project closure we routinely create a lessons‐learned document that identifies preventable issues and measures to prevent recurrence.
Four Seasons has demonstrated its ability to react quickly to the need for additional resources. This enables us to scale up and scale down very quickly on any project. Our ability has never been clearer than on the recent Presto implementation project with TTC/Metrolinx. Our client’s needs changed in November 2015, which required us to undertake three times the volume of work originally contracted and at the same time complete the project in 25% less time (12 months instead of the originally scheduled 16 months). We were successful in meeting these requirements, mainly through Four Season’s unique combination of:
